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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebecca June

August 29, 2025

1  out of  5
rating by Rebecca June
"While this location was good three years ago, its definitely fallen a long way down. They smile in your face, while screwing you over in their system. They give bad and false information. They screw up simple changes to easy policies. I've about had enough with this 'insurance company.' This coming from a client, with multiple policies, who has NEVER had an at fault accident in the 19 years of being licensed, only rear ended by other people who had their own insurance handle it. I keep giving this company money, costing them nothing, only for them to conduct bad business and find ways to pinch more money out of me, for less coverage. Someone warned me about this kind of thing a couple months ago and I didn't listen. They should be ashamed of themselves."
We responded:
"Thank you so much for this wonderful review recognizing Debbi and her efforts to provide you with the customer care that you deserve! It is our pleasure to be able to assist you with any of your insurance questions or needs! We are here to help protect you!"
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Mark Staehle

August 26, 2025

5  out of  5
rating by Mark Staehle
"Kathie makes sure her clients feel secure and informed throughout the process!"
We responded:
"Thank you for the 5 star review and kind words! Kathie is a real asset to the office and I’m glad she was able to help you! Thank you for your business please let us know if there is anything we can help you with! "
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Andy Sullivan

August 22, 2025

5  out of  5
rating by Andy Sullivan
"Thank you Cindy Stincic for your help with getting our policy set up for our golf cart. It's a pleasure working with you."
We responded:
"Thank you for 5 star review and the kind words about Cindy! If there is anything else we can help you with please don’t hesitate to call! "
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Jerry Platt

July 19, 2025

5  out of  5
rating by Jerry Platt
"These people know their stuff. I had a question about insurance that was answered immediately and it turned into more questions. I learned so much about my insurance from Autumn that no one has ever explained before. I absolutely HIGHLY recommend this office, they are on top things."
We responded:
"Thank you Jerry for the kind words and 5 star review! That really means a lot! I’m glad Autumn was able to help you out! If there is anything we can help out with further please don’t hesitate to call! "
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Barb

July 16, 2025

5  out of  5
rating by Barb
"This team is who you want on your side in a time of need! Exceptional service, Michelle was simply amazing helping us in a scary difficult time we experienced in an accident with our truck. Go with local, someone you can depend on! Thank you!!"
We responded:
"Thank you Barb!!! I really appreciate the kind words and the 5 star review! Your business is important to me! Michelle is amazing and I am so glad she was able to help out! Please let me know if there is anything else I can do for you! "
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Taylor Moncado

June 16, 2025

5  out of  5
rating by Taylor Moncado
"Debbi is a wizard! Seriously, she made switching my car insurance feel like a breeze. I was expecting a headache, but she handled everything so smoothly. It was almost... dare I say... enjoyable? If you need someone to make insurance stuff less awful, Debbi is your person!"
We responded:
"Thank you for taking the time to recognize Debbi and her dedication to providing great customer service! Your business is important to us and we appreciate you! If there is anything we can help with in the future please feel free to reach out! Thanks for being a great customer! "
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Steve K

June 4, 2025

5  out of  5
rating by Steve K
"I had a very pleasant conversation with Debbi today about my options from an Umbrella policy to insuring my ATV & my Side × Side. She also hooked me up with all my Auto pays and switched my cards around... She's always very friendly and always upbeat and will keep you in a good mood 😊 she was very thorough and very informational and answered all my questions that I had... I've been with State Farm for a long time now and absolutely love these folks there !!! Stephen 👍💯👍"
We responded:
"Dear Stephen, Thank you so much for your heartfelt review! We are truly sorry to hear about your loss, but we’re grateful that Jenna could support you during such a difficult time. Her empathy and dedication to helping clients are qualities we value deeply, and it’s wonderful to know she made the transition easier for you and your wife. Your words remind us why we do what we do. We’re here to provide support and hope, especially in challenging moments. If you need anything else or have further questions, please don’t hesitate to reach out. Thank you once again for your kind words!"
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Amy M

June 2, 2025

5  out of  5
rating by Amy M
"I have been a customer of State Farm for years they are wonderful. Cindy is so helpful she is a blessing. I would definitely recommend them over any other company and definitely would recommend Cindy"
We responded:
"Thank you so much for your loyalty and kind words! We're thrilled to hear you've had such a positive experience over the years. Cindy truly is a blessing to our team, and we’ll be sure to pass along your wonderful feedback. We appreciate your recommendation and look forward to continuing to serve you! "
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Adam Godbolt

May 27, 2025

5  out of  5
rating by Adam Godbolt
"Thank you Debbie for a smooth and fast process switching my coverage to my new vehicle"
We responded:
"We're glad to hear the process of switching your coverage went smoothly and quickly. We're always here to make things as easy as possible—congrats on the new vehicle!"
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Malachi

May 21, 2025

5  out of  5
rating by Malachi
"Cindy at the Lowell location whipped me up some insurance faster than jimmy john’s couldn’t be for convenience dealing with an insurance company! #Cindyforthewin"
We responded:
"We love this review! Cindy is great, and we're thrilled to hear she got you covered faster than a Jimmy John's delivery! Thanks for the shoutout — we’ll make sure Cindy sees this."
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waverly L

May 16, 2025

5  out of  5
rating by waverly L
"so nice and sweet helped me lower my insurance!"
We responded:
"Thank you so much for the kind words! 😊 We're so glad we could help you lower your insurance and make the process a pleasant one. If you ever need anything else, don’t hesitate to reach out!"
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Angelica Przybylowski

May 9, 2025

5  out of  5
rating by Angelica Przybylowski
"No matter how big or small our needs are, Cindy at Aaron’s office is always there to help! After 25+ years, she’s practically family! She is always thorough, professional, helpful and kind. Others in the office are just as great and easy to work with. Love this team!"
We responded:
"Thank you so much for your heartfelt review! We're incredibly grateful for your loyalty and kind words after 25+ years—it truly means a lot to us. Cindy consistently goes above and beyond, and we're glad to hear she's made such a positive impact. We'll be sure to share your appreciation with the entire team. It's always a pleasure to serve you!"
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Matthew La Rock

May 7, 2025

5  out of  5
rating by Matthew La Rock
"Aaron Schurke's office and staff have always been so helpful, patient, and kind. I opened my policy when I first got my license and everything I've ever had questions about they were able to answer and guide me through with ease. Thank you so much for your services and continued help!"
We responded:
"Thank you for the wonderful 5 star review, Matthew! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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Patrick Nyhan

April 22, 2025

1  out of  5
rating by Patrick Nyhan
"I had to call and cancel my policy multiple times because they wouldn’t turn off my auto payment. Finally got done after I threatened to file fraud charges against with my bank. They are thieves. Run !"
We responded:
"Thank you for your feedback. It appears there was a miscommunication between our office and your expectations regarding the cancellation process and auto payments. We’re sorry for any inconvenience this may have caused and appreciate you bringing it to our attention. We're glad to see the issue has since been resolved. If there's anything more we can do, please don't hesitate to reach out to our team directly."
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Wayne Johnson

April 17, 2025

5  out of  5
rating by Wayne Johnson
"Worked with Connie from Aron Schuhrke’s office on my claim and she was nothing short of professional, pleasant to talk with and polite. Connie showed pure empathy for my situation and was able to take care of my issues on my claim. Connie is the real deal!"
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear about your positive experience with Connie—she truly is an incredible part of our team. We're proud of the empathy, professionalism, and care she brings to every client interaction. We'll be sure to share your kind words with her! If there's ever anything else we can help with, please don’t hesitate to reach out."
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Hannah Bond

April 11, 2025

5  out of  5
rating by Hannah Bond
"Samantha was amazing to work with! Made getting life insuarance so quick and easy! Helped me with all questions I had and explained all of my options to me. Definitely recommend!"
We responded:
"Thank you so much for the great review! We're so happy to hear that Samantha made the process of getting life insurance quick and easy for you. She’s fantastic at walking customers through their options and making sure all questions are answered. We truly appreciate the recommendation—don’t hesitate to reach out if you ever need anything in the future!"
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Melissa Wood

March 25, 2025

5  out of  5
rating by Melissa Wood
"Samantha was amazing! She was quick to respond and helpful setting up our insurance for our boat, cars, and home! I would highly recommend this agency."
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Samantha was able to assist you quickly and effectively with your boat, car, and home insurance. We truly appreciate your recommendation and are always here if you need anything in the future!"
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julie wertzberger

March 22, 2025

5  out of  5
rating by julie wertzberger
"Not only am I with State Farm because of the deal they give me, but the staff there are always ready to help me. They're so friendly on the phone. I know I can call them with any issues. Thank you Cindy and Debbie for putting up with me :)"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Debbie has been able to help you through tough times and keep you covered. It’s great to know you feel like part of the State Farm Lowell family! We’re always here for you, and we truly appreciate your trust in us. If you ever need anything, don’t hesitate to reach out. "
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Tom H

March 18, 2025

5  out of  5
rating by Tom H
"I have State Farm(Aron Schuhrke) for over 20 years. The staff is always helpful and very pleasant. I recently was involved in an accident with uninsured motorist. Tara took complete control of the situation and handled everything for me. If you consider an insurance company look them up before you decide on any other company."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for over 20 years! We're thrilled to hear that Tara was able to assist you during such a stressful time and handle everything for you. Our team strives to provide the best service possible, and we're grateful for your trust. If you ever need anything else, don't hesitate to reach out. We appreciate your recommendation and look forward to continuing to serve you!"
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bob trueblood

March 3, 2025

5  out of  5
rating by bob trueblood
"Wonderful personality, professionalism and attention to detail."
We responded:
"Thank you so much for your kind review! We’re glad to hear that you experienced our team's professionalism and attention to detail. We truly appreciate your feedback and look forward to assisting you again!"
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Renee Erb

February 18, 2025

5  out of  5
rating by Renee Erb
"Debbie was very helpful in assisting me with changes to my life insurance policy. The office staff are all friendly and helpful!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Debbie was able to assist you with your life insurance policy and that our office staff made your experience positive. We truly appreciate your feedback and look forward to continuing to serve you!"
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Tena Ford

February 16, 2025

5  out of  5
rating by Tena Ford
"I received a mailing with some changes to my automobile insurance. I did not make the changes, so I was a bit confused. I phoned the Lowell office and within a half an hour, Cindy made corrections to my account and got my bill back to where it originally was. That’s great service! Thank you!"
We responded:
"Thank you so much for taking the time to leave a review! We're so glad to hear that Cindy was able to assist you promptly and resolve the issue with your account. Providing great service is our top priority, and we truly appreciate your kind words. If you need anything else, feel free to reach out anytime!"
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Karen Zuck

February 12, 2025

5  out of  5
rating by Karen Zuck
"Debbi Manual has been a great help to me with All my insurance issues Need my Debbi in the world ."
We responded:
"Thank you for the kind words! We’re so glad to hear that Debbi has been such a big help with all of your insurance needs. She truly is a valued member of our team, and we’re lucky to have her. If you ever need anything else, you know where to find us! "
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jsuzy

February 12, 2025

5  out of  5
rating by jsuzy
"Cindy has helped my family for years, i cant imagine trusting anyone else....she is a jem!"
We responded:
"Thank you so much for your heartfelt review! We’re thrilled to hear that Cindy has been such a trusted resource for your family over the years. We appreciate your continued trust and look forward to helping you for many more years to come!"
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Lisa Koehn

February 8, 2025

5  out of  5
rating by Lisa Koehn
"Michelle from lowell state farm went above and beyond helping my son get insured so that he could bring his new car home from the dealership, she helped us through this process even staying after business hours to help us, was much appreciated and didn't go unnoticed , thanks again Michelle! Lowell office"
We responded:
"Thank you so much for the wonderful review! We're so glad to hear that Michelle was able to go above and beyond to help your son get insured and make sure everything went smoothly. It means a lot to us that she was able to assist you, even after hours, and we’re proud to have her on our team. We truly appreciate your kind words and are always here if you need any further assistance. Thanks again for choosing the Lowell office!"