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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ronda McKinney

July 25, 2026

5  out of  5
rating by Ronda McKinney
"Emmanuel Garza was great to work with. He was quick getting information and very thorough."
We responded:
"Thanks so much for the fantastic rating, Ronda! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Nicole Mayer

July 20, 2026

5  out of  5
rating by Nicole Mayer
"Debbie has always helped me navigate threw decisions in their company, we are always laughing together when we visit, she is very knowledgeable and is willing to help educate her clients. Any time I have needed guidance she has helped me immediately. She has a quick response time and always seems happy to help."
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Kristie Leann Kerr

July 18, 2026

5  out of  5
rating by Kristie Leann Kerr
"Debbie M. was very kind and helpful. I would recommend this office for your insurance needs. She was very quick to return calls and emails and give you any and all information requested."
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Elise Tucker

July 16, 2026

5  out of  5
rating by Elise Tucker
"Eric was very helpful when working with us on home and auto quotes. He answered all of our questions in a timely matter and was able to beat our current insurance premiums!"
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Edward Domina

July 13, 2026

5  out of  5
rating by Edward Domina
"Autumn patiently answered my questions in a friendly informative manner."
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Billy bannon

July 10, 2026

5  out of  5
rating by Billy bannon
"Weve used Arons office for 15+ years now. Always great to work with. Just updated my policies with Cindy today. AMAZING CUSTOMER SERVICE!!!! She even called back after our conversation to tell me of another option for my classic cars.
You have a great one here Aron!
Thanks again Cindy💪👏"
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None of Your business

July 7, 2026

5  out of  5
rating by None of Your business
"Deb Kersey in the office is amazing! Hands down one of the most responsive agents I have ever dealt with. I e-mail a request, question, etc. and she almost immediately acknowledges the request. Then I know she will be jumping on the request and I will hear from her within a day or two (mostly within a day) with a very detailed response. I have never really dealt with Aron himself, but I feel no need to when he has people like Deb supporting him."
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jeff

July 6, 2026

5  out of  5
rating by jeff
"Very nice and helpful staff. Debbi is always available to answer any insurance or investment questions. Great agent and great staff!!!!"
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Jolayne Brei

June 23, 2026

5  out of  5
rating by Jolayne Brei
"They are always pleasant and knowledgeable. Thanks for all you do."
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John Milner

June 18, 2026

5  out of  5
rating by John Milner
"Excellent customer service, well detailed quotes and very friendly. Dropped another insurance company after 20 years and looking forward to starting this new relationship"
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Zach Cotton

June 16, 2026

5  out of  5
rating by Zach Cotton
"Alex was awesome. He got me the best deal and explained everything throughly. I switched from Allstate and saved a lot of money."
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Nick Pietrie

June 15, 2026

5  out of  5
rating by Nick Pietrie
"Fantastic experience over the last 5 years with this office and company. Annual call to review policy and coverage is very helpful. Cindy is wonderful to talk to explaining and answering any questions I’ve had."
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Mike Palmer

June 15, 2026

5  out of  5
rating by Mike Palmer
"Debbi M is phenomenal. She helped me get insured very quick. The process was very smooth and we did it all over the phone. I would highly recommend this office and especially Debbi M !!"
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Ms. Storey

June 14, 2026

5  out of  5
rating by Ms. Storey
"Debbie was amazing with helping me get my daughter added to my policy and adding a 2nd vehicle! She is very good at what she does!! I really appreciate her time and effort!! Keep up the great work 😍"
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Kyle Jeffries

May 29, 2026

5  out of  5
rating by Kyle Jeffries
"This State Farm office and especially Debbi has extraordinary customer service no matter the situation. Would recommend to anyone!"
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Uncle Krusty

May 5, 2026

5  out of  5
rating by Uncle Krusty
"Debbie was awesome! Took my bonus daughter to get a new policy here because my experience with them was great. Debbie was super helpful, explained everything in detail so there were no surprises. She put up with our back and forth goofing and was super patient with us. Definitely 5 stars and would highly recommend. I love the in person experience and will always be a fan of this agency. Steve Huyck."
We responded:
"Thank you, Steve, for such a fantastic review! We’re honored that you brought your bonus daughter in and trusted us again after your own great experience—that truly means a lot.
Debbi will be so happy to hear your kind words. She takes pride in making sure everything is clearly explained. We’re glad she could make the process smooth and enjoyable for both of you.
We really appreciate your recommendation and your continued support. It’s always a pleasure having you in the office, and we look forward to being here whenever you need us!"
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Tony Carter

May 3, 2026

5  out of  5
rating by Tony Carter
"Just gotta say I really appreciate you Michelle and all the help you’ve given all of our kids. When we’re not able to answer or we don’t have the answers and tell them to give you a call. I can tell you and your team are the only reason we’re with STATE FARM. Also have pleasurable experiences with Autumn and Connie."
We responded:
"Tony, thank you so much for your heartfelt message—we truly appreciate it! It means a lot to know that Michelle and the team have been such a trusted resource for you and your family, especially when helping your kids navigate their questions.
We’re also glad to hear you’ve had great experiences with Autumn and Connie. Your trust and loyalty mean everything to us—thank you for being part of our State Farm family!"
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Maureena Miller

April 30, 2026

5  out of  5
rating by Maureena Miller
"Cindy was so helpful over the phone today. By some miracle, she even somehow got me a better rate than what I was paying before!"
We responded:
"Maureena, thank you for sharing your experience! We’re so glad to hear Cindy was able to help you over the phone and even find you a better rate. Making things easy and finding the best value for our customers is what we strive for every day. We truly appreciate your trust and are always here whenever you need us!"
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Michael Ferry

April 29, 2026

5  out of  5
rating by Michael Ferry
"Debbi is a pleasure to work with. She is always attentive to our needs and reaches out to us when she sees something that could help reduce the cost of our policy."
We responded:
"Michael, thank you so much for your kind feedback! We’re delighted to hear that Debbi has been such a pleasure to work with and continues to look out for your best interests. Being attentive and proactive in helping find ways to save is exactly the level of service we strive to provide. We truly appreciate your trust and are always here whenever you need us!"
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Trevor Davison Jr

April 15, 2026

5  out of  5
rating by Trevor Davison Jr
"Debbi is always a great help and makes everything easy to understand!"
We responded:
"Thank you for sharing your experience, Trevor! We’re happy to hear that Debbi has been so helpful and makes things simple and easy to understand. That’s exactly the level of service we aim to provide."
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Adam Seleagyi

April 15, 2026

5  out of  5
rating by Adam Seleagyi
"I am absolutely thrilled with the service I received from this office today. I learned so many new things and saved a significant amount of money by switching from my old insurance company.

I was on the phone with Cindy for less than an hour, and she efficiently helped me switch to State Farm while insuring two cars, one motorcycle, and a renter’s policy. Cindy was amazing—she worked quickly, clearly explained my policies, and walked me through the best options and routes to take based on my needs.

She truly went above and beyond and saved me from being taken advantage of by my previous insurance company. I can’t thank her enough for her professionalism, knowledge, and dedication. Highly recommend!"
We responded:
"Adam, thank you so much for sharing your experience! We’re absolutely thrilled to hear how positive your visit was and that Cindy was able to help you save money while finding the right coverage for your needs.
It’s great to know she made the process smooth and efficient while clearly explaining your options across all your policies. Cindy truly takes pride in going above and beyond for our customers, and your kind words about her professionalism, knowledge, and dedication mean a lot.
We’re grateful you chose our office and appreciate your recommendation. Welcome, and please don’t hesitate to reach out if you ever need anything!"
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tiffany Manning

April 14, 2026

5  out of  5
rating by tiffany Manning
"Cindy was amazing to work with she explained everything very well and was able to get us a better deal then our previous insurer. Would strongly recommend your location to everyone."
We responded:
"Tiffany, thank you so much for your kind review! We’re thrilled to hear that Cindy was able to clearly explain everything and help you find a better deal than your previous insurer. Providing great value and making the process easy to understand is what we strive for every day. We truly appreciate your recommendation and your trust in our office—please don’t hesitate to reach out if you ever need anything!"
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Carrie Macis

April 13, 2026

5  out of  5
rating by Carrie Macis
"Connected with Debbie today at this office (Lowell, IN) and she went well above and beyond in helping me with my questions. Thorough research, good communication, super timely response back to me but still warm to connect with by phone. If this office doesn’t have what you need they will help you find someone that does which is rare. 5 stars for sure!"
We responded:
"Thank you so much for the fantastic review! We’re so glad to hear that Isabella went above and beyond to help you. She truly cares about providing great service, and it’s awesome to see that shine through. We always strive to make sure our customers get the answers and support they need, even if that means helping you find someone else who can assist. Your feedback means a lot to us—thanks for taking the time to share your experience!"
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Nate Buss

April 2, 2026

5  out of  5
rating by Nate Buss
"Cindy was extremely helpful and communicative regarding all of the changes with our policies and what new opportunities were available for us!"
We responded:
"Nate, thank you so much for your kind feedback! We’re thrilled to hear that Cindy was able to keep you informed and guide you through the policy changes while helping you explore new opportunities. Clear communication and helpful support are what we strive for every day, and it’s wonderful to know Cindy delivered that experience. We truly appreciate your trust and are always here whenever you need us!"
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Francisco Herrera

March 30, 2026

5  out of  5
rating by Francisco Herrera
"Hola mi nombre es Francisco Herrera
Quiero hablar de Emmanul es una persona muy atenta y brinda un buen cervicio a sus clientes"
We responded:
"Thank you,Francisco,for your kind words and for taking the time to share your experience! We truly appreciate your feedback and look forward to assisting you again in the future! "